Topic
Multilingual
Shipping to users who are not speaking English, and what breaks when they are not.
9 posts
- Running ten dialects of one language through one pipelineMost speech stacks assume one user speaks one language. Production breaks that in week one, and the fixes are the same whichever language you start from.Language10 min
- Where in-app agents are being adopted fastestAdoption is running ahead of the English-speaking world in several large markets. What that means for a team shipping an agent outside its home country.Business10 min
- Designing an agent conversation people can actually useThe seven decisions that make or break a conversational feature: discoverability, endpointing, barge-in, errors, confirmation, latency and the visual answer.Voice11 min
- How to evaluate dialect coverage in a speech stackA vendor language list is a claim about a corpus, not about your users. The method for measuring what a speech model does on the varieties they actually speak.Language9 min
- Text-to-speech for agents when the language is hardSynthesis quality is decided upstream of the model that makes the sound. The two stages that break on a hard language, with Arabic as the worked example.Language9 min
- Why some varieties of a language get recognised and others do notEgyptian Arabic is the best-served spoken variety of Arabic, and the reasons are historical rather than linguistic. What that predicts for every other language.Language8 min
- Shipping speech for a variety with less training dataHow to measure recognition coverage for a language variety the big corpora barely contain, using Gulf Arabic as the case where the gap is documented.Language10 min
- When your user changes language mid-sentenceCode-switching is the normal way bilingual people talk, and it breaks pipelines that pick one language per utterance. What fails, and how to test for it.Language9 min
- What typing on a phone actually costs your appPeople type about 36 words a minute on a phone. Here is what the research measures, what it does not, and why the fix is removing the form.Business8 min