Topic
Voice UX
Conversation design for an interface with no visible affordances.
4 posts
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- An in-app agent is an accessibility feature, narrowlyAn agent that completes a task is an alternative input path, and one WCAG 2.2 criterion turns the biometric confirm into an accessibility win rather than a tax.Voice10 min
- The first 300 milliseconds of an agent turnYou cannot make the model faster from the client. Almost all of the felt wait is decided before the model has said anything, and that part is yours.Render spec10 min
- When not to put an AI agent in your appFour situations where an in-app agent loses to the interface you already have, and the test to run before you commit a quarter to building one.Agent basics10 min
- Voice or chat: picking the mode for the taskSpeaking and typing are two inputs to the same agent. The situation the user is in decides which one wins, and four of those situations are predictable.Agent basics9 min